| Shipping Information: |
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Your order will be shipped as soon as production is finished and payment is received. Orders paid for by check will be delayed up to 2 weeks, to ensure the payment has cleared.
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We ship your order by either FedEx, UPS, DHL or Fright/Truck. A tracking link will be provided so you can track your order throughout the shipping process. You can track the status of your orders, or view/print all order invoices online, by logging into your account on the My Account page.
- Average delivery times (once your order leaves our facility) are as follows:
FedEx/UPS/DHL Standard: 3-6 business days.
FedEx/UPS/DHL Expedited: 1-3 business days.
- We ship only within
the United States & Canada.
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Please note: We do not ship to Puerto Rico, the Virgin Islands, Hawaii, Alaska, or outside of North America. Unfortunately, we are also unable to ship to APO, FPO, or DPO addresses. In addition, we reserve the right, upon providing notice to the customer, to increase the shipping fee to cover:
* previously unforeseen charges for rural addresses or oversize products.
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Overweight or Oversize items do not qualify for Free Shipping.
- Taxes, rush order fees, image license fees, special priced items, and order discounts will not be considered as the total amount of your order when calculating the order's total for free shipping qualifications.
We offer FREE Standard Shipping on orders over $99,
otherwise Flat Rate Shipping Fee is $19.
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| Shipping Overweight / Oversize Items: |
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If you see this icon in your shopping cart, at least one of the items in your cart is Overweight or Oversize.
Based on the shipping address provided, surcharges may apply to orders which contain overweight or oversize items.
Factors Affecting Shipping Rates:
- Product Size: for example: Picture Frame size and profile, or large Mounting Board sizes.
- Shipping Address: how far from our production center the delivery destination is located.
- Shipping Address type: residential or commercial. Freight/truck companies charge around $70-$120 for residential address delivery.
- Product Type: Prices will vary based on whether we are shipping assembled frames or un-assembled frames.
In these instances, after completing your order you will receive an email with the updated shipping amount, which you may choose to accept, or decline and cancel the order without any charges. Please note: your credit card will not be charged until we hear back from you. Thank you for your understanding.
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| Shipping FAQs: |
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